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Comcast Number

Summarized by PlexPage
Last Updated: 11 October 2020

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General | Latest Info

Four years ago, users of Comcast's phone service who had paid for their personal information to be unlisted noticed that something was amiss. Complaints start appearing from these individuals who find their names, addresses, and telephone numbers in phone directories both online and off. Later, it was revealed that this breach of confidential information affected more than 74 000 individuals and households in Californiaover half of Comcast's users in California with unlisted numbers. While the breach hit California hardest, it also occurred with Comcast customers in other states. These numbers were treated just like ordinary list phone numbers, licensed by Comcast to publishers, directory assistance providers, and apparently passed on to other databases and published for everyone to see. This is but one example of how mistakes in an industry built upon acquisition and selling of personal information can hurt people. And this is why California law requires phone companies to protect their customers ' unlisted or non - published phone numbers. 1 California Public Utilities Commission has opened up an investigation to determine whether and to what extent Comcast may have broken the law in allowing this release of non - published numbers. Eff Senior Staff Attorney Lee Tien has submitted testimony as expert witness for California PUC in this case. These customers were paying Comcast every month to keep their personal information out of public databases. Many of these customers rely on having non - published number to withhold their names, telephone numbers, and addresses from public lists, not only to preserve their privacy, but to protect their safety. Data breaches like Comcast's can have grave consequences; many complaints explicitly mention abusive relationships or serious threats. As one complainant write: Comcast claims to have first heard about this breach in October of 2012, and they reported the error to California's Public Utilities Commission in January 2013. However, Commission has found complaints about wrongly publishing unlisted numbers from more than two years earlier. While getting runaround by Comcast has become a matter, of course, these reports reveal actual danger that can come from breach. And such breaches will only happen more often as more data is collect, share, and sell. Earlier this year, Federal Trade Commission released its long - await report on hidden intricacies of the data economy, focusing on data brokers. Apparent is the scope of use for consumer data: from marketing to risk mitigation and debt collection. Information gleaned from phone number databases can be used to flesh out profiles of individuals, making them easier targets for advertising campaigns and servicesand more visible to those who want to find them. Senior citizens often unlist their phone numbers to escape unwanted telemarketer calls. Yet, as the FTC report and many articles note, seniors are one of the more sought after segments of the population, since they are often vulnerable to deals, tricks, and scams. Consumers with unlisted numbers have serious expectations of privacy, and Comcast broke not only their contracts with these customers, but most likely the law.

* Please keep in mind that all text is machine-generated, we do not bear any responsibility, and you should always get advice from professionals before taking any actions.

* Please keep in mind that all text is machine-generated, we do not bear any responsibility, and you should always get advice from professionals before taking any actions

Why Do People Call Comcast?

Jacksonville, Fla. - There's consumer alert for Comcast Xfinity customers who might have received automated phone calls from phone number with 215 area code. If youre Comcast customer and you see the number 215 - 286 - 1700 on your caller ID, do not answer the phone because Comcast says its scammer is trying to steal your personal information. Jacksonville resident Robert Abercrombie told News4Jax that he received four unusual phone calls within a 90 - minute period Saturday. According to Abercrombie, his caller ID said calls were from Comcast and automated calls all had the same message. That my IP address had been compromised through several countries, he say. Abercrombie said the calls sounded suspicious, so he called Comcast customer service and learn calls he received were actually part of a scam to get his personal information. They tell me they know of situation and telephone numbers, he say. But by the way, if you respond to a scam, then they will not be responsible for anything happening to your computer. The number that call Abercrombie's is 215 - 286 - 1700. It is now on the Comcast Security alert website to let customers know the number is fake. According to Comcast, call from this number will ask for your account information and tell you that your Internet IP address has been compromise. Comcast is warning customers not to fall for this scam. Were not going to call you and ask for your password. Were not going to call and ask you to give us your sensitive details over phone or ask you to send us your account number or Social Security number or anything like that, said Cindy Arco, public relations manager for Comcast Xfinity. Comcast says if you receive a phone call from someone claiming to be a Comcast employee and the call sounds suspicious, do not give out any personal information and immediately hang up phone. After you hang up phone, make sure you call Comcast to report that suspicious phone call. You can call us at 1 - 800 - Comcast or 1 - 800 - Xfinity and that way, you know, youre actually speaking with a Comcast agent and we can check your account to see if there is something that needs to be address, Arco say. Comcast Xfinity also has a website that customers can access to see if the number that is calling them has already been listed as a number tied to the scam: https: / internetsecurity. Xfinity. Com / help / Alerts /. As for Abercrombie, he was just glad he had fallen prey to scam. The last phone call gave me the option of one - to talk to someone - and two - to hang up, he say. So I push two. Four numbers below were added between Thursday and Friday to Comcast Security Alerts as high risk threats: 215 - 286 - 1700 number is a fake Comcast headquarter call. Comcast says caller will pretend to be a Comcast agent and ask for account information or state your IP address is compromise. 800 - 934 - 6489 is Comcast spoof call, posing as Comcast Cable Protection Plan.

* Please keep in mind that all text is machine-generated, we do not bear any responsibility, and you should always get advice from professionals before taking any actions.

* Please keep in mind that all text is machine-generated, we do not bear any responsibility, and you should always get advice from professionals before taking any actions

Customers express justified anger

Don't even think about trying to speak to a real live person unless you have an hour or so to spare waiting on hold. Automated line takes forever to navigate through. Their wireless system is antiquate at best and promise speeds are for hardwired connections ONLY. As soon as Spectrum comes to the area, I 'm switching. I hate monopolies of certain areas that these cable / Internet providers have. It limits consumer choice and forces us to have to deal with these corporations who try to get the most amount of money out of their customers. Definitely try to find another company if you can. Xfinity / Comcast is not worth it.

* Please keep in mind that all text is machine-generated, we do not bear any responsibility, and you should always get advice from professionals before taking any actions.

* Please keep in mind that all text is machine-generated, we do not bear any responsibility, and you should always get advice from professionals before taking any actions

Sources

* Please keep in mind that all text is machine-generated, we do not bear any responsibility, and you should always get advice from professionals before taking any actions.

* Please keep in mind that all text is machine-generated, we do not bear any responsibility, and you should always get advice from professionals before taking any actions

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