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East Sussex Outpatient Services (Esops)

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Last Updated: 02 July 2021

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East Sussex Outpatient Services (Esops)

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Our local hospital offers good outpatient service but lacks capacity to provide the service local GPs really want for their large and growing elderly population. What GPs want are short waiting times, patients manage quickly and clinics that arent cancel at short notice. In 2006, local GPs, Dr Mark Gaffney and Dr Jorg Bruuns, decided to try to offer additional services to increase choice. Beginning with very little funding, East Sussex Outpatient Services has grown to become a successful, consultant-lead Any Qualified Provider service that has earned support of PCT along the way. Patients are seen in building that belong to charity Chaseley Trust, that has a pleasant, well-manage Outpatient area. Esops has a unique role in area. Outpatients are initially seen and assessed by consultant, so they miss the lower echelon of hospital staff and go straight to top persons opinion, resulting in very efficient service. Right decisions are made in the first place, cutting out unnecessary appointments and reducing follow-up. The pathway is as follow: if patient needs specialist referral, GP, together with the patient, can choose to refer straight to the district general hospital or refer to ESOPS to see a consultant in a community setting. If patient and GP choose ESOPS, service receives all patients referral information and can access results of investigations that have been done. The case is then triaged by a clinician and put through to the relevant consultant. Once the consultant has seen patient, they will then either send them back to the GP, manage them, or schedule them for treatment or operation, which can be done either at a local hospital or at an independent hospital. Esops clinic provides all the information to the hospital and follow-up is done back in community clinic which oversees the whole process right up to discharge. Some GPs send roughly equal numbers of patients to ESOPS and DGH. ESOPS only exclusions are under-18s and two-week-wait cancer referrals. For more complex cases, where it is not so evident what is needed, it is good to have them seen in first instance by a consultant and this can also be reassuring to GPs that potentially complex case will be seen by senior member of staff.

* Please keep in mind that all text is machine-generated, we do not bear any responsibility, and you should always get advice from professionals before taking any actions.

* Please keep in mind that all text is machine-generated, we do not bear any responsibility, and you should always get advice from professionals before taking any actions

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* Please keep in mind that all text is machine-generated, we do not bear any responsibility, and you should always get advice from professionals before taking any actions.

* Please keep in mind that all text is machine-generated, we do not bear any responsibility, and you should always get advice from professionals before taking any actions

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