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Salesforce Trailhead

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Last Updated: 18 January 2022

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Salesforce Trailhead

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On Tuesday, Salesforce launched gamified learning platform called myTrailhead, which will allow companies to create their own content to train employees in tech, business and software skills, as well as help them onboard. Salesforce has been using similar platform called Trailhead within its company to train employees and promote culture of learning. This is first time Salesforce is selling training software that can be personalized for companies to use. Within Salesforce, employees learn new tech, business and software skills through gamified platforms that they can earn badges from. Now, Salesforce wants to expand IT to other companies and allow them to personalize IT with platform called myTrailhead announced Tuesday. This would be first time Salesforce is getting into personalized learning software. This is new world of learning experience Platform, Sarah Franklin, EVP of Developer Relations and GM of Trailhead at Salesforce told Business Insider. This is whole new market that is opening. They were leading way in how companies create this culture of learning and focus on learning experience of their employees. Franklin said that Salesforce CEO and Co - founder Marc Benioff made major push in focusing on learning as part of company's culture. Originally within company, Salesforce created Trailhead, gamified learning Platform to help its employees to earn badges and credentials for learning and tech skills, as well as soft skills. Now, with myTrailhead, can create their own courses with their own content and branding. It can also help with onboarding and to people with projects they have best skills for. Franklin said she has seen more companies investing in helping their employees build new skills, and she also sees learning platforms as way to reskill workforce, instead of laying employees off and spending time and resources on hiring new ones. We believe that we should make IT easy for people to our technology, Franklin say. Weve see that as recipe for our success. We believe that we focus on our customer success, we will also be successful. Read more: Marc Benioff says that before Salesforce bought startup, he due diligence on company's culture and how IT pays employees. Salesforce had previously also expanded Trailhead outside company as FREE Platform for people to learn how to use Salesforce's software, as well as skills for using software from Google, Amazon and more. To date, IT has 1. 2 million learners. Mytrailhead costs $25 user each month, and is IT's add - on to Salesforce licenses. People that are learning their workplace are happier, healthier and more productive. This was anchoring concept in how important IT was for companies to invest, Franklin say. When we look at landscape today, Salesforce was unique company that had invested in this culture of learning.

* Please keep in mind that all text is machine-generated, we do not bear any responsibility, and you should always get advice from professionals before taking any actions.

* Please keep in mind that all text is machine-generated, we do not bear any responsibility, and you should always get advice from professionals before taking any actions

INSIGHTS Trailhead, Salesforce's Not-So-Secret Weapon

Software Industry Has Changed Materially Since Introduction Of Cloud Computing At Turn Of Century In Ways That We Might Too Easily Forget. Fundamentally, for all its promise, software was once impediment to business and that began to change after Y2K. You need only recall great difficulty Business World goes through to enable systems to capture four - digit years at turn of century. Changeover imperils more than one large corporation and makes many skeptical big software projects. Nearly 20 years ago, when you bought software, IT was far flexible than today. I once knew CRM company that had three products for various stages of company lifecycle and none of products were interchangeable. Small companies with visions of becoming large to make Hobson choice. It could buy lower capacity Product because that IT could afford with upgrade later. Or IT buy more software than need and hope to into IT. Upgrade almost always involves ripping and replacing software, data, and retraining users. Today, because software is available by month, it is no trouble start small and grow organically, even adding functionality as need arises, big difference that saves time and effort as well as costs. Salesforce revealed latest example of this enhanced scalability today. First announced at Dreamforce, New Salesforce Essentials is scalable set of sales and Service solutions aimed at SMB market. But it is not strip - down version or unique solution that youll someday have to throw away when your needs change. Essential solutions are built on Salesforce Lightning Platform just like rest of Salesforce offering. So as needs change, users can simply add functionality and there is also no to convert data. Design for high usability with key features Einstein AI build in, Essentials is both complete and expandable one. With Einstein, users can get insights from their data in same way as users of rest of Salesforce suite. Appexchange, with its thousands of Platform native applications, is also accessible, making possible to fine tune even small instance of Essentials. This approach is good bet for two kinds of businesses, small businesses and boutiques, Each has different software needs that Essentials can help with. True, small businesses may need few functions and record keeping is big deal. Giving employees way to understand sales teams ' relationship with customers is critical to enabling support group to do its job professionally and efficiently. Many boutique businesses may have small headcount they still have sophisticated business processes involving many millions of dollars worth of activity. For example, independent financial advisors might only need few seats, but they still have sophisticated processes to administer and they sometimes need integration with variety of applications from other providers in industry.

* Please keep in mind that all text is machine-generated, we do not bear any responsibility, and you should always get advice from professionals before taking any actions.

* Please keep in mind that all text is machine-generated, we do not bear any responsibility, and you should always get advice from professionals before taking any actions

The Bottom Line

Salesforce myTrailhead is learning experience platform that empowers companies to reinvent how they are approaching learning and enablement. With myTrailhead, you can leverage and extend power of base Trailhead platform by incorporating your company's specific customizations around logos, branding, and specific content. With skilled hand, users can and publish engaging, personalize, bite - size content to empower learners to develop new skills, hone existing ones, and showcase their knowledge with badges and points. Getting started with learning experience tool like Salesforce myTrailhead can seem daunting, but FinServ Consulting can help you seamlessly plan for and implement these technologies to suit your unique firm need. Finserv Consulting is Salesforce Consulting Partner with deep expertise in asset management, systems integration, and strategic Consulting. Our guidance ensure that our clients receive best - tailored for all their Salesforce needs.

* Please keep in mind that all text is machine-generated, we do not bear any responsibility, and you should always get advice from professionals before taking any actions.

* Please keep in mind that all text is machine-generated, we do not bear any responsibility, and you should always get advice from professionals before taking any actions

Sources

* Please keep in mind that all text is machine-generated, we do not bear any responsibility, and you should always get advice from professionals before taking any actions.

* Please keep in mind that all text is machine-generated, we do not bear any responsibility, and you should always get advice from professionals before taking any actions

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